Warranty Policy

Please inspect your order upon delivery. Kevin Burns Golf LLC warrants our products for quality of workmanship for a period of 1 year. All other products deemed to be defective in any nature must be reported to us via email within 14 days of package arrival. All warranty claims must receive a Return Authorization Number (RA#) prior to returning the product. 

Any returned product received by Kevin Burns Golf without an approved RA# may not be processed.

In order to obtain an RA#, submit a request via email directly to info@kbgolf.com

Please include: 

      1.    Original proof of purchase (required)

      2.    Reason for your request 

      3.    Photos of defect

If approved, we will provide the RA#, free USPS Return shipping label, and any additional information needed to complete the process.

Defective products will be replaced with the same or equivalent products when available. If unavailable, a refund will be issued (shipping cost, handling cost, or customization charges are non-refundable). Refunds may take up to 2 weeks to appear in your bank account. 

Kevin Burns Golf reserves the right to deny any warranty claim.

Warranty will be denied for the following:

  •      Products not purchased new
  •      Products that are damaged, abused, or altered
  •      Products without proof of purchase
  •      Products missing accessories
  •      Products that are damaged during the return shipment
  •      Warranty period expired
  •      Products received without RA#

For questions about product care, or the Warranty Policy please email, info@kbgolf.com